TEE & TAILOR

Refund policy

Every Tee & Tailor glove is personalized and made to order for you. This policy explains what we do if something is not right.

60-day fit guarantee

If the fit isn't right, write to us within 60 days of delivery at chlevickasandrius@gmail.com with your order number and the size you need. We will make you a new glove in the right size, with the same initials, at no charge. We may ask you to send the original glove back first; we will tell you how.

Damaged, faulty or incorrect items

If your glove arrives damaged, has a manufacturing fault, or the personalization differs from what you entered at checkout, contact us within 30 days of delivery with a photo. We will send a free replacement or give you a full refund, as you prefer.

Change of mind

Because each glove is personalized for you, we cannot accept returns or give refunds for a change of mind, or for initials that were entered incorrectly at checkout. Unpersonalized gloves can be returned unused within 30 days of delivery for a refund of the product price; return shipping is paid by the customer.

Customers in the European Union and the United Kingdom: the statutory 14-day right of withdrawal does not apply to goods made to your specifications or clearly personalized. Your other statutory rights, including for faulty goods, are not affected.

Cancellations

You can cancel an order free of charge until personalization starts, usually within 24 hours of ordering. Email us as soon as possible.

Refunds

Approved refunds go back to the original payment method within 10 business days. Your bank may take a few more days to show it.

Last updated: September 29, 2026